Answered By: Andrew Welch
Last Updated: Jul 31, 2017     Views: 50

Question: When I try to Download a Springer ebook, I get a "Not Found" error page.

Answer:

Update: As of Feb. 6, 2014, this issue has been resolved. If you experience problems with Springer full-text links, please report it here.

There is a known issue with "Download Book" and "Download Chapter" links on Springer's site. When off-campus students click on these links, they get a "Not Found" error page.

Springer has improperly encoded these links; we are working with Springer Technical Support to fix the problem, but until then, here is a simple workaround:

We realize that it is not very convenient to have to make this change; we apologize for the inconvenience and hope to have the problem resolved soon.