Answered By: Andrew Welch
Last Updated: Jul 22, 2022     Views: 35

Question: Why do I get an error message when I try to open a PDF I downloaded from JSTOR?

Answer:

JSTOR Technical Support confirms this problem sometimes occurs. Symptoms include slow PDF loading times or download errors like the one you saw.

The page below has troubleshooting tips if you're seeing these errors.

 

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