Answered By: Andrew Welch
Last Updated: Jul 31, 2017     Views: 434

Question: Why do I get the message "The limit for concurrent users has been reached. Please try again later." when I'm searching for an article?


A few of our online journals--such as Circulation, Critical Care Medicine, and Hypertension--are available through Ovid Technologies. We are licensed for only one or two people at a time to view each of these titles. So if someone else is viewing an Ovid article from the same online journal you want to use and there is only one concurrent user allowed, you will have to wait until that person is finished.

Ovid will log off a user after 15 minutes of inactivity, but it is courteous to immediately log off of Ovid yourself (using the "Logoff" link in the upper right corner of the screen) as soon as you are done viewing your articles.